Make sure everyone finds a seat and is in the correct group.
As a trainer, you must keep the training going with minimal interruptions. Allow your ASSISTANTS to handle disruptions.
Welcome to the training session! As your trainer, I will guide you through your last training at Washiez.
Before we begin, you should be seated at all times. If you cannot see my chat, adjust your camera.
Unless instructed to do so, leaving your seat will result in a warning.
The first stage of training will be the review stage. Listen carefully as we revisit the information you’ve learned in your past several trainings.
During your training as a Trainee, you learned about the importance of the Super-vision Team and how they help you deal with trollers.
Remember, the first step when you encounter a troller is to give them a VERBAL warning.
If they continue, find someone who is in the Super-vision Team.
Shift Leaders, Super-visors, Assistant Managers, and General Managers are in the Super-vision Team. They can give warnings and jail trollers.
Once you become a Head Operator, you will NOT be able to give warnings that display over a person's nametag. That’s only accessible to the Super-vision Team.
Make sure you know how to handle a troller going forward. Remember, give them a VERBAL warning and then seek help from the Super-vision Team.
In your training as a Junior Operator, you learned about the rules you must follow at the car wash.
These rules are to:
Anyone who violates these rules will be demoted.
Does everyone understand what we have gone over?
Wait for everyone to respond.
Good! We’ll have a trivia on what we just reviewed before we move onto the next stage.
1. What should you do if there’s a troller?
Correct Answer: You should give the troller one VERBAL warning and then contact a member of the Super-vision Team.
2. Name several ranks that are in the Super-vision Team.
Correct Answer: Shift Leaders, Super-visors, Assistant Managers, and General Managers are in the Super-vision Team.
3. What is the purpose of the Super-vision Team?
Correct Answer: The Super-vision Team can jail trollers. Once you have given a troller a verbal warning, report them to a member of the Super-vision Team.
Thank you for participating! That concludes the review stage.
We will now move on to the warehouse stage. Please follow me outside as we begin the demonstration on how to restock the car wash.
To start, head outside and take a seat on the benches. Once everyone is seated, proceed to the demo lane and wait until everyone is ready.
One of the most important responsibilities of a Head Operator is ensuring that the car wash is consistently stocked. Inside the car wash, you will find four crates, each with an indicator above them.
If the indicator is red, it means that the crate is empty and needs to be replaced. To replace a crate, you’ll need to go inside the warehouse, which is the red brick building located next to the cafe.
Upon entering the warehouse, open the door to the machine and place a crate inside. The crate will automatically fill up with water and soap. Once the crate travels through the conveyor, it is ready to be picked up and returned to the car wash.
Use the machine located under the BLUE arrow inside the car wash to restock. This machine ensures that the car wash always has enough soap and water for efficient service.
Be sure to restock frequently to keep everything running smoothly.
Before we conclude this stage, I will demonstrate how to fill up a crate. Please watch closely as I walk through the process.
As demonstrated, I opened the door and placed the crate inside the machine. Once inside, the process is automated, and you can collect the filled crate from the other end.
Your task will be to repeat this process: fill up a crate, pick it up, and show it to the Senior Operators.
That concludes the warehouse stage. Thank you for your attention! Let's head back inside for the notes stage.
How is everyone doing so far? If you have any questions, now is the time to ask. Take a minute to discuss with your assistants. Please make sure not to take too long answering questions.
Alright, let’s move forward to the notes stage.
During this stage, I will explain how to become a Shift Leader. Listen closely as this is extremely important information for your role as a Head Operator.
Once you become a Head Operator, you will no longer be able to attend training sessions. Additionally, you will not have access to the training center.
To become a Shift Leader, you need to meet the following requirements:
Once you've met these requirements, you can be promoted through the Recommendation Process. This is how the Corporate Team promotes hard-working Head Operators who meet all the necessary criteria.
Note that you can only be promoted if you meet the criteria and continue working hard. Hinting, or asking for a promotion, is not allowed and will significantly decrease your chances of getting promoted.
If you are confused or have any questions about the recommendation process in the future, don’t hesitate to reach out to a higher rank for clarification.
That concludes the notes stage. Thank you for your attention!
Let’s wrap up the training with another trivia on what you’ve just learned. Here we go, good luck!
1. What should you do if the car wash needs to be restocked?
Correct Answer: You should go to the warehouse, fill up a crate, and bring it back to the car wash to exchange it with an empty crate.
2. Can you continue to attend training sessions as a Head Operator?
Correct Answer: No! Head Operator is the maximum rank you can train for.
3. What are some important characteristics you should display as a member of the employee team?
Correct Answer: Respect, professionalism, and politeness.
4. What is hinting? Is it allowed?
Correct Answer: Hinting means to ask for a promotion. It is NOT allowed.
5. What happens once you meet the requirements?
Correct Answer: Once you meet the requirements, you have a chance at being promoted by a member of the Corporate Team. This does NOT happen immediately and will take time.
Thank you everyone for participating! That concludes the final stage of our training.
Please give us a moment to review everyone’s performance. If you did not pass, you are welcome to attend the next training.
Pass the Senior Operators unless someone was being disruptive or unresponsive for most of the training. Do NOT fail for grammar and do NOT review them individually.
Use the !warn command several times on a Senior Operator to fail them.
Avoid joking about failing everyone. Tell them they passed and move on.
Congratulations, you’ve all passed the session! Head over to the passer lines that are outside. There should be ONE person per line. Wait until they are standing on the lines to move on.
Once again, make sure there is one person per line. When you have been added to the ranking queue, do not leave the game until you have been kicked.
Thank you for your participation during this session. We hope to see you next time!
Say :pm admins Ranker needed Group [GROUP LETTER]. Do not make a #ranker-request unless you are the host of the session.
Keep them on the lines and remind them to NOT leave the game. Stay with your Senior Operators until they have ALL been ranked and kicked.